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Haven Life Review
Haven Life Review
Haven Life Review
Haven Life Review
June 21, 2022 / Danielle Greving
Haven Life Review
Haven Life Review
June 21, 2022 / Danielle Greving


Launched in 2015 and headquartered in New York, Haven Life offers medically underwritten term life insurance online. It offers a streamlined application process that takes about 25 minutes to complete, and qualified applicants up to 59 years old can purchase up to $1 million in coverage that begins immediately. MassMutual, Haven Life’s parent company, issues the policies. MassMutual has over 160 years of experience in the life insurance industry, and it is one of the largest life insurers in the United States.


  • Coverage available without need for medical exam
  • Insurance products underwritten by MassMutual
  • Rider policies include added benefits
  • Simple online application process
  • No commission charges


  • Only offers term life insurance
  • No personal interaction with traditional agents
  • Some coverage options not available in all states

Suitable For?

Haven Life term life insurance policies are suitable for anyone who is looking for convenient and affordable term life insurance online. Depending on the coverage and your unique situation, Haven Life insurance policies can be purchased for as little as $20/month.

Because Haven Life doesn’t always require a medical examination, it’s a great option for those who want to be immediately insured or have trouble qualifying based on pre-existing medical conditions. (Keep in mind that not all applicants will have the medical exam waived, as the algorithm will deny those with certain high-risk pre-existing conditions.)

Haven Life is particularly suited for young individuals who are in good health, as those under the age of 60 can receive up to $3 million in coverage. If you’re between the ages of 60 and 64, you can still qualify for up to $1 million in coverage. Haven Life is also suited for individuals who appreciate a do-it-yourself approach to life insurance backed by great customer service. It has customer service reps available via email, live chat, and phone.


  • Term life insurance: Haven Life allows you to choose a 10- to 30-year term life insurance policy with coverage up to $3 million. Premiums start as low as $10.68 per month.
  • No medical exam policies: Applicants under 59 years can have their medical exam waived. Haven Simple is available to those who wish to not have a medical exam or don’t qualify for the standard Haven Term policy. Haven Simple offers up to $500,000 in coverage if your application is approved.
  • Online sign-up: Haven allows you to get quotes and apply for life insurance entirely online.
  • Robust customer support: Haven Life’s parent company MassMutual ranked above average for overall customer satisfaction on J.D. Power’s 2021 Individual Life Insurance Policy study.
  • Accelerated death benefit: Haven Life offers an accelerated death benefit rider that allows you to receive a portion of your death benefit while still living if you’re diagnosed with a terminal illness.
  • Waiver of premium: If you become totally disabled as a result of illness or injury, you won’t have to pay premiums while you’re disabled (as defined by the terms of the policy).
  • No commissions or sales calls: Haven Life doesn’t have a sales team that’s incentivized to sell you on policies you may not need.
  • Backed by MassMutual: MassMutual earned a Superior A++ (Superior) rating with AM Best, emphasizing its financial strength and strong history in paying out claims.

Policy Types and Terms Available

Haven Life offers life insurance policies that are available with terms of 10, 15, 20, or 30 years. Coverage starts at $25,000 and goes all the way up to $3 million. Your coverage will depend on the Haven life insurance policy you choose. Options are:

  • Haven Term: This term life insurance policy requires you to get a medical exam before the coverage is approved. The policy is available to U.S. citizens aged 18-64 with up to $3 million in coverage and terms of 10-30 years.
  • Haven Simple: This policy does not require a medical exam and offers between $25,000 and $500,000 of coverage. Applicants who are 20-55 years of age can choose from 5 to 20-year terms. Haven Simple is not available in South Dakota, North Dakota, New York, or California.
  • Haven Secure: This policy comes with an income replacement option for up to 30 years, depending on the chosen term. It’s available to U.S. citizens 18-60 years old. The payout can begin after the policyholder’s passing, and it can be offered in a lump sum or monthly installments for a minimum of five years.

Application Process

Haven Life’s application process is fully online. During the online application process, you’ll be asked about your personal health history, family medical history, and lifestyle. Here’s how the application process works:

  • Get a free quote from Haven Life’s website by filling out basic health and personal information. You can see how much your premium will be by customizing your policy.
  • Apply for Haven Life insurance through their online application form.
  • Haven Life will then fact-check your application with third-party vendors such as the DMV, Social Security Administration, and Medical Information Bureau. (The information will be analyzed in real-time instead of a few weeks.)
  • If you qualify for instant coverage, you can set up your plan immediately and start paying your premium.
  • If a medical exam is necessary, you’ll have 90 days to take it, and usually, you can receive coverage during that time.

As we mentioned, some qualified applicants under the age of 59 may be able to skip the medical exam and receive instant approval. Overall, the process is straightforward, and if you can get the medical exam waived, you can start receiving coverage almost immediately.

How Safe Is It?

Haven Life has a 4.8 rating on Trustpilot with over 1,000 reviews. As mentioned, its parent company is MassMutual, which holds an A++ Very Strong rating from Fitch Ratings, an Aa3 High-Quality rating from Moody’s Investor Service, and an AA+ Very Strong rating from Standard and Poor’s.

All policies with Haven Life are underwritten by MassMutual, and if you cancel your policy during the 10-day free look period, you’ll get a full refund on all premiums paid. If you cancel after the free trial period, you won’t accrue any penalties, but you won’t get a refund on the premiums.

Help & Support

Haven Life customer support can be reached via live chat, email, or phone. Haven Life’s support staff is available Monday through Friday at 855-744-2836 from 9 a.m. until 6 p.m. EST.

The company also has a robust FAQ page. Claims are filed directly through Haven Life, and you can generally expect a payout within 2 to 4 weeks.

Haven Life At A Glance

Haven Life offers term life insurance policies with coverage ranging from $25,000 to $3 million. Term life insurance policies can cover you for up to 30 years from the date you’re approved. In addition to Haven Term, Haven Simple, and Haven Secure, Haven Life offers disability insurance. Customer service is available five days a week via phone, email, and live chat, and once you purchase a policy, you get a 10-day money-back guarantee on all premiums.

Physical Address

60 Madison Ave, New York, NY 10010


Haven Life offers term life insurance policies that are issued by MassMutual and available to US citizens ages 18 and older. Haven Term is a Term Life Insurance Policy issued by MassMutual, Springfield, MA 01111 and offered exclusively through Haven Life. Haven Secure is a Term Life Insurance Policy. H Haven Simple is a Simplified Issue Term Life Insurance Policy. Haven Secure and Haven Simple are issued by C.M. Life Insurance Company, Enfield, CT 06082.

By Danielle Greving
Danielle is a tech and finance writer with experience in personal finance, cryptocurrency and numerous SaaS companies. Her bylines can be found on MoneyTips, CoinMarketCap, GraniteShares. An avid traveler and former ESL teacher, Danielle's writing blends a wealth of technical and financial knowledge with simple and straightforward explanations for everyday readers.